Frequently Asked Questions
Quick answers to common questions about Pick Marketplace
Is Pick Marketplace free to use?
Yes. Pick is completely free to use. There are no paid plans and no account required to search.
How does Pick Marketplace make money?
Affiliate commissions. When you buy through a link on Pick, the retailer pays us a commission at no extra cost to you. That's the whole business model: there's no paid tier, and commissions never affect which results we show or how they're ranked.
How often are prices updated?
We attempt to check prices regularly throughout the day, but exact update frequency varies by retailer. Some prices may be several hours old. Retailers can change prices at any time, so the price you see on Pick Marketplace might differ from the current price on the retailer's website. Always verify the final price before purchasing.
Why does the price on the retailer site differ from what Pick Marketplace shows?
This happens for a few reasons: (1) The retailer changed their price after we last checked, (2) The product is on a flash sale or limited-time promotion, (3) Shipping costs or taxes aren't included in our displayed price, (4) The product shown is marked as an "example" for demonstration purposes, or (5) The retailer's price varies by location. Always check the final price at checkout.
Why does shipping show as Free on some results and a dollar amount on others?
Each shipping figure comes from the best published source we have for that store. When a store publishes a standard-shipping policy (for example, free shipping on orders over $35), we apply it to the item price, so an order that qualifies shows Free. When a store publishes no policy, we fall back to a USPS retail benchmark at a typical weight for that type of product, which is deliberately on the high side. Both are marked est., the source is written under the figure, and the store's checkout quote always wins. Shipping to Alaska and Hawaii is priced separately by most stores, so we leave it out of the total there and say so.
If I enter my ZIP code, can Pick see where I live?
No. Your ZIP code is handled entirely inside your browser: it picks the delivery state used for the sales tax estimate and tells the estimate which stores' shipping terms apply at your address. It is saved only in your browser's local storage so the field is still filled in on your next visit, and it is never sent to our servers, so we cannot see, store, or share it. Clear the field to remove it.
Which retailers does Pick Marketplace support?
We aggregate live results from Google Shopping, which covers major retailers like Walmart, Best Buy, Target, eBay, Nordstrom, and Macy's, plus many additional merchants. Amazon does not list its US store on Google Shopping, so Amazon prices do not appear in US results. Visit our Supported Retailers page for more detail.
Can I set price alerts for products I'm watching?
Price alerts are not currently available, but we're considering adding this feature in the future. For now, you can bookmark specific searches or check back periodically to see if prices have dropped. If you'd like to see price alerts added, let us know via our contact form.
Is my personal information shared with retailers?
No. When you search on Pick Marketplace, we don't share your personal information with retailers. When you click through to a retailer's website, you're visiting their site directly and are subject to their privacy policy-but we don't send them identifying information from our side. We do collect anonymized search data to improve our service.
How do I report an incorrect price or broken link?
If you find a price that's incorrect, a link that doesn't work, or any other issue, please contact us via our contact form or email support@pickmarketplace.app. Include the product name, retailer, and a description of the problem. We review all reports and work to fix issues quickly.
Do you guarantee I'll get the lowest price?
We show you prices from multiple retailers to help you compare options, but we can't guarantee that we always show the absolute lowest price available online. Prices change frequently, some retailers aren't included in our system, and flash sales or promotional codes may not be reflected. We do our best to help you find a great deal.
What does the "Unverified seller" badge mean? Is it a scam warning?
No. Unverified seller does not mean scam. It only means Pick has not directly verified that store: it is not on our reviewed retailer list, the listing links to a domain we do not recognize, or the price feed did not name the seller. Plenty of legitimate small and regional stores show as Unverified. Sellers with documented scam or counterfeit reports carry a separate red "Possible scam" label. Hover or tap the badge on any result to see why that seller carries its label, and check the store's reviews and return policy before buying from a store you do not know.
Why do some products say "EXAMPLE" or show placeholder images?
When our price-checking system can't retrieve current data from retailers (due to anti-bot protections or technical issues), we sometimes show example products to demonstrate how the platform works. These are clearly labeled with an "EXAMPLE" badge and disclaimer. The links go to retailer search pages rather than specific product pages.
Still Have Questions?
Can't find the answer you're looking for? Check our Help Center or contact our support team.